MIKE! We are having an amazing time in Bali, thanks to your beautiful attentive staff. Dewi and Dayu have been so kind and helpful. Today we have a driver organised for us, as the taxis have been very difficult. Thanks for all your help in getting us organised for our first visit. We have certainly fallen in love with this beautiful Island of Gods. X ~ Nel Kenworthy

Hi Mike,

Just wanted to say a big thanks to you and to your lovely staff esp Nyoman and Putu who provided us with EXCEPTIONAL and extremely hospitable service during our stay.

I had the unfortunate experience to have my bag stolen on the last night of our stay with quite a bit of money (we had been out for a night of dining at Sarong, then a couple of bars for drinks before having this happen at Cocoon around 1.30am). Nyoman was so concerned and arranged for your driver to take me to the Police Station so I could report it etc. I felt terrible as I had no rupiah to give him at the time. Also at end of stay one of our girls gave Nyoman 800,000rp for the staff to share - I would of liked to have bumped it up a bit more too had I not lost my wallet. I would like to send another $50 for the staff to share with perhaps a bit to your driver that took me to police station..and wondered if I put it into your account whether you would be so kind as to distribute it next time you are there?? ~ Thanks  Fiona

Hi Mike, I will write your review but thought a personal message with my feedback would be good as well. Our first stop in Bali upon arrival was your villa. We didn't know what to expect or what the Bali standard was. Your place definitely set the bar high.

The villa layout is wonderful. Very open but cozy for a group. Each room has everything it needed and its own bathroom (huge plus). The villa was VERY clean and well decorated. To be honest my brother never left the villa to explore the city since he enjoyed it so much. Wayan, the house maid, was wonderful. She was such a pleasure to be around. Wayan, helped coordinate everything (taxis, tours, travel tips, etc.) on top of all the house duties she was tasked with. And she's a fantastic cook!!!

Since our stay at your villa we have visited two other cities and stayed at 5 star Airbnb ratings but nothing compares to the cleanliness and staff of Villa Rumi. We wish we had stayed longer... It was a pleasure, thank you for EVERYTHING it was the perfect way to start our trip! (Or worst way, since the bar was set so high) :) Sammi Shahidi

The villas were lovely and the family and I were very happy with the rooms and layout of the villas.

Your two beautiful ladies were very helpful and you could not ask for better staff. They also said we were the best family although I'm sure they say that to all their guests Smiling face with smiling eyes. Please let them know how happy we were to have them look after us .

Pool great and plenty of clean towels , rooms cleaned perfectly each day . We had a lovely time and would certainly book the villas again and also recommend to others. ~ Kind Regards Carol Kingi

This villa is exactly as appears in the photos. The rooms are spacious with huge bathrooms and lovely gardens. The housekeeper 'Nana' shopped, cooked, cleaned, washed, and organised tours for us. She was absolutely delightful and we would have liked to adopt her. We paid for an extra half day and the owner allowed us to stay till 9.30 when we left for the airport...which was really helpful. The pool was a good size, but by the end of the stay it was a bit greasy and over chlorinated...I think the pool boys might need a maintenance lesson. Overall, the villa was good value for money, clean, spacious, private and only a laneway's walk from the main shopping and eating street. ~ Jennifer P January 2016 - This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

2011 rumivillabali staff 610xHi Mike, It was again a lovely stay with Rumi Villas and Wayan and also to see the other staff. The stair hand rail in Villa Yuyu was a welcomed addition and the new paint on ceilings freshens up the villa. The new ceiling fans are also more effective. To be honest Villas are now everywhere in Bali but we keep coming back for the staff. It really feels like a holiday when Wayan looks after us. Nothing is ever too much trouble and we really enjoy her company. We will be back. ~ Blake Millard

 

Hi Mike,

Rumi Villas were fantastic as was Wayan and the girls. Honestly We wouldn't of changed a thing. Location was great and awesome having security right outside to look after us. Wayan and the girls were amazing cooks and looked after us very well. My family had a great time and with an age group of 8 to 67 the villas were perfect. Well done Mike. We will be back and I will be telling everyone about how good Rumi Villas are. ~ Lisa

DewiJust left Villa Yuyu on Wednesday. Dewi is amazing and we enjoyed your villa enormously.

I will definitely spread the word. I am not making another booking just yet, but will try again in the future.

Many thanks ~ Chris J.

This is a photo of Dewi as we took. We were always happy to see her!

I wanted to let you know how much we enjoyed our stay. It was the first time to Bali for Mum, Dad and I and we found the place to be amazing. What struck us the most was the culture and the gentleness of those we came into contact with (outside the market area). We were very touched by Narwiti’s gentle nature in particular and her gracefulness in going about her tasks. Life is so much harder for families there, the holiday was not only enjoyable, it showed us how lucky we are and how we are sometimes so consumed with things that don’t matter much. I will definitely holiday there again at some stage and of course stay at your villa again. Even the security guards were caring and very courteous, particularly through a short black out which we enjoyed. Thanks again and I hope all goes well for you and the team of nice employees working for you there. ~ Kind Regards, Alex Baya

Hello Mike, I have been tardy about responding to your email about feedback. Your villas were just perfect. We really loved them and we loved having Dayu - she was fantastic. She would go out of her way to provide us the best possible service. We wanted for nothing while staying in the villas.

Daryl Benham

We finally managed to find the time to write an honest critic about our experience at Rumi Villas.

  • We will start with your staff, who definitely have a major part in making sure we had a good experience. Wayan who primarily looked after us(9th until 19th June) is an absolute delight! Dewi, also ensured that our first few days were very comfortable. Nothing at all was too much for them. Please express our gratitude to them. Our drive Agus, was a true gentleman. Even your security staff, Made in particular, were always attentive to us as we left and arrived from the villa. We were made to feel safe knowing that security were at the villa entrance. Overall, we have nothing but thanks and praise for your entire team.
  • The laundry service that is offered at Rumi Villas is great. Your staff would have dirty clothes washed, dried, ironed and folded and ready to wear again all in the same day!
  • The villas location could not have been better, so congratulations to you on choosing this site. We were at Jl Laksmana within minutes which has everything one could need, cafes, restaurants, supermarket, chemist, etc
  • The pool at villa Tunjung, was as promised by you in full sun all day and therefore the perfect swimming temperature.  
  • The mattresses were super comfortable. The white linen gave the bedrooms a fresh clean and modern feel!
  • The bathrooms are great and well kept. The water pressure is great in villa Tunjung.

We definitely would come back to Rumi Villas for another holiday. Thanks again Mike to you and your staff. ~ Kind regards, M.Bari & R. Fallon

Hi Mike, We had a lovely time thank you. The Villas were lovely and your staff are just fantastic. It took a day or two to get used to being so well looked after but pretty soon Suseni was one of the family in our Villa and I know it was much the same for the others too. We loved the Villas, we loved the staff, the Guards were great, Bali is great. The people are so friendly and helpful and though the streets are an eye opener for an Australian! The shops were incredibly clean over there. I have never seen such clean supermarkets in my life. I was stunned. I actually stopped a lady in one supermarket and told her it was so clean and Australian supermarkets are pretty dirty and she got confused and apologised... and I am saying no no – its good here. Here is very clean!! So Bali has left her mark and one day we are sure to return. Thanks Mike for everything. Oh the airport pick up and drop off was great. So convenient not to have to worry about finding a taxi etc. And the gardens a so beautiful. We just love the walled path that leads to all the Villas and then the Villa gardens themselves are so lush. Oh... and boy do we miss Suseni and her mie goreng and nasi goreng in the mornings with left overs for lunch – not to mention washing done and dishes done etc etc!!

Imogen Bessler

The personalised nature of the service leading up to our holiday is worth a mention, from the outset, our initial communications via e-mail and phone was met with friendly, helpful and prompt attention. It was essential to find a place to stay that met all four of our expectations. We all agreed at the outset the Villa should be located close to where we go to focus on our activities. The location of the villa exceeded all our expectations, it was an easy stroll to all the shopping and restaurants we love, including Ku De Ta, being basically at our back door. The staff were unobtrusive and really did go out of their way to help make our stay as pleasurable as it could be. The accommodation was stunning, nicely appointed, well maintaned, spotlessly cleaned and well equipped. We would highly recommend this villa to all of our friends. Regards

Rachelle Frost

Hi Mike, Thank you for your email enquiry about our stay at Rumi Villa. First thing is first... Your staff are AMAZING!!! In this aspect our expectations were not only met but truley exceeded! Wayan is beautiful! I was so impressed by the cleanliness of the villas and the maintenance carried out each day by Wayan. I will definately stay at Rumi again, the main reason being for the magnificent staff.. these guys are worth their weight in gold! I wish Justin and I could get loyal and kind staff like them here in Bendigo thats for sure!!! Cheers,

Sarah King

Hi Mike, We had the best Bali holiday at Rumi villas!! Wayan was amazing and we relaxed by the pool and enjoyed the tranquil serenity. Thanks so much again, can't wait to be back there soon.

Nitelle Johnson, Senior Travel Manager, OurDeal Escape

Rumi Villas.....our villa was fantastic 3 bedroom Villa Jepun What a truly wonderful experience we had from the start of our holiday5th June - 19th: From the very start of our many emails with Mike and the immediate responses we got to every question asked of him our holiday was fantastic.

Absoluely loved the villa, Locaion wise it was perfect fo us 5 girls. Every thing we needed was within walking distance, just a shot stroll down the laneway wich was well lit up at night, to either shopping,beach or the many wondeful restaurants virtually at your door step,To venture further was either a cheap taxi ride away or for a full days outing we had the wonderful Nyoman who greeted the girls at airport, then changed his hat and became the wonderful gardenern then another hat change and he was your tour driver for the day, and what a great job he dose at all three...a man of many talents and always with this warming smile...

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Hi Mike, Yes, we all had a wonderful time at Rumi villa. It accommodated all fourteen of us comfortably (probably the only villa in Seminyak that can boast this). Your staff are friendly and helpful in spite of us being such a large group. Will certainly recommend our friends and I am sure that my three children to their friends.

Matt

I had a fabulous birthday party with my friends in Villa Rumi! The photos barely show how much fun we ALL had!

201708 1 Happy Birthday

201708 3 party

 

201708 6 gathering

 

201708 4 entry

Hi Mike, Our stay was amazing!!! Thank you so much, I wouldn't have you change anything, our expectations were exceeded and Nana our maid couldn't do enough for us, she was very lovely. More than anything the photos of the accommodation on the website reflected exactly what we had so we were very pleased with that also.
As an extra note it was a very good idea to have a good supply of business cards as many Balinese did not know where the villas were so that was a great help to us!! Having the driver for the day as we could not do the rafting or cycling was a great alternative also as we had the chance to then see more of Bali that we wouldn't have otherwise so much appreciation to you for giving us that option. Thanks again for making our holiday an enjoyable one.

Anastasia J. ~ (Villa Tun Jung)

Hi Mike, Thank you once again for a fantastic stay at Rumi Villas. The location of your villas is fantastic - in such easy walking distance of the main street. My friends were very impressed at how close we were to everything. The space in the four bedroom villa is also great - nice big rooms with big beds. Our housekeepers were so lovely and accommodating - and their cooking skills are amazing. We enjoyed banana pancakes, pancakes with bacon and THE best nasi goreng and satay. It was great having someone assist us with drivers, restaurant reservations and just general stuff. Thank you once again for providing us with safe, secure and wonderful place to stay. I spent a lot of quality time in the pool and lying around it. Unfortunately it is back to work tomorrow! Kind regards, Leanne